Privacy Policy.
We collect only what is required. We protect what we collect. No noise, no games.
Effective date: 1 September 2025
Overview
This Privacy Policy explains how QW̄N (“we”, “us”, “our”) collects, uses, and safeguards your information when you visit our website, purchase products, or interact with our services.
Data We Collect
- Account & order data: name, email, shipping address, billing details.
- Transactional data: items purchased, order value, fulfillment status.
- Technical data: device, browser, IP, general geolocation, cookies.
- Communications: messages you send to us (support, partnerships, press).
How We Use Your Data
- To process orders, payments, shipping, and returns.
- To maintain account security and detect fraud or abuse.
- To improve site performance, UX, and product decisions.
- To communicate order updates, support replies, and essential notices.
Retention
We retain data only as long as needed for legal, accounting, or operational purposes. We then delete or anonymize it.
Your Rights (EU/EEA)
- Access, rectify, or erase your data.
- Restrict or object to processing; data portability.
- Withdraw consent where relied upon.
- Lodge a complaint with your supervisory authority.
International Transfers
If data is transferred outside the EU/EEA, we use lawful transfer mechanisms (e.g., SCCs) to protect your information.
Contact
For privacy requests, email [email protected]. We aim to respond within 30 days.